Hello
First off, i'm not 100% sure that this is the right place to post my question, but i've been looking at zimlets to solve my problem, and I think it's a zimlet I need.
What i'm looking for, is a way to organize mails in 'cases', so other people in the office can find the case, and look at the mails that have been send back and forth, regarding the case. The ideal way could be, that the case-mails is also automatically saved to a network-drive, so both mails and documents (files etc.), is saved there for others to see. Is this possible? I've been looking at Salesforce, but I don't know if it fits my needs.
Hope anyone with more knowledge about Zimbra can help me. Thanks :)
- Steffen
First off, i'm not 100% sure that this is the right place to post my question, but i've been looking at zimlets to solve my problem, and I think it's a zimlet I need.
What i'm looking for, is a way to organize mails in 'cases', so other people in the office can find the case, and look at the mails that have been send back and forth, regarding the case. The ideal way could be, that the case-mails is also automatically saved to a network-drive, so both mails and documents (files etc.), is saved there for others to see. Is this possible? I've been looking at Salesforce, but I don't know if it fits my needs.
Hope anyone with more knowledge about Zimbra can help me. Thanks :)
- Steffen